Helpful Documents & Information

It can often be very dauting to venture into the world of lettings, with its seemingly endless paperwork.

It's really important that you fully understand everything before signing anything. If you're unsure of anything please ask us, your parent/guardian, a legal advisor, or Bangor University Housing Department which can be contacted on 01248 382034 or studenthousing@bangor.ac.uk

You can find a sample occupation-contract here.
Your contract will be bespoke to you but the vast majority of the terms will be the same.

You can find the 2024-2025 energy fair usage guide here.
This outlines the allowance from landlords who offer bills included. Should you exceed your contract allowances, you'll be asked to pay the difference. If bills aren't included, you'll be responsible for the whole bill.

You can find information from the Welsh government here.

You can find FAQ's here.

You'll hear LOTS of jargon when renting! Here's a quick list of the top terms you might hear, and what they mean.

• Occupation-Contract - This is the new name for your tenancy agreement in Wales. This is the legal contract which outlines all the information about your agreement with the landlord. It will include your rent, start/end dates, what's permitted/not permitted, what the landlord should be doing and much more. Much of this is now standard across all occupation-contracts in Wales. You MUST read this carefully before signing anything.
• Contract-Holder - This is the new name for tenants in Wales. Essentially your housemates who are named on the contract.
• Landlord - This is the owner of the property. We as an agency don't own any of the properties, unlike a lot of local agencies who do. This is to avoid any conflict of interest but it does mean we can't make any decisions, these are solely the landlords.
• Dwelling - This is the new name for a property in Wales. It only applies to the occupation-contract, so you'll see us use this word when talking outside of the contract but it's essentially the house you'll be renting.
• Jointly Liable - If you are renting a property with more than one person, you'll all jointly be responsible for the rent, any other charges and its condition (to name a few). This is why it's very important to select your group carefully!
• Managed - If a property is managed, we'll be your main point of contact throughout the contract period. If you have any faults or issues, you can contact us 24hrs a day, 365 days a year. You will likely never deal with the landlord directly.
• Let Only - If a property is "let only", we'll only market the property and organise the paperwork. After that, you'll deal directly with the landlord for everything. However, don't feel you can't contact us for advice.
• Guarantor - This will be someone signing the contract and agreeing to be jointly liable with you as a contract-holder. In the event you failed to pay rent, damaged the property or another permitted payment, they'd be contact.
• Security Deposit - This is a deposit held in a deposit protection scheme (typically the DPS) for your contract term. This will be returned to you at the end of the tenancy, should there be no damage, outstanding charges or cleaning requirements.
• Inventory - This is a very important document. An inventory details the condition of the property and all the items within it. If you are issued an inventory by us or your landlord, make sure you go over it and make sure it's correct. At the end of the your contract, this is how they will check to see if anything has been damaged or not returned in the same condition as it was given (excluding wear & tear). For example, if you were given the property with a clean oven - it should be returned with a clean oven.

If you have any questions please let us know anytime. It's really important you understand all the documents. You can find further guides in our blog which we update monthly.